I would like to tell you something different. There are many software
systems and Administrators out there.
I have done the research and found over 15 software vendors and over 30
Administrators who can do your HRA right now. HSA software is being
programmed and developed right now and many firms will be able to do
them at the beginning of August, 2004.1
The speed at which technology can change is increasing each day. I’ve
got a list of software and vendors for HSAs/HRAs. But I need to warn you
that it might be obsolete in the near future but I will still share it
with you.2 You can take the time, expense and headache of
doing your own research but you might
be disappointed. State-of-the-art technology has become a constantly
moving target, and just when you think you have the latest and greatest,
it’s devastating to realize you don't have it at all. Obsolescence is a
fact of life, and it will usually occur right after you have
implemented a new system. How can a Benefits pro stay ahead of the
technology curve? How can you be sure that the
decision you are making today will still work tomorrow? You can’t. I
have a story for you that explains this:
It seems like a million years ago, and in techno-time it probably was,
but actually it was only 1981. I worked for, what was considered at the
time, to be one of the mostinnovative and strongest companies in the
world -- IBM. Not just IBM, but IBM corporate. Headquarters. New York.
As in city.
In 1981, there were two mottos that were part of the IBM culture:
"Mainframes are our business." and "No one has ever been fired for
recommending IBM." A large meeting was called and the rumor mill was in
full force with the speculation that
IBM had a revolutionary new system that would keep it the ruler of the
hardware world. And we lucky employees would get to witness history by
seeing it first.
Buck Rogers, the senior vice president of marketing at the time, stood
in the middle of the IBM conference center surrounded by hundreds of
spellbound Big Bluers. Next to him was a small table containing an
object, hidden by a draped cloth. He finally removed the cloth and we
beheld a small machine with two openings. It was not much bigger than
the IBM Selectric typewriter. None of us knew what it was, but it didn't
look like much. Yet Buck Rogers, in all solemnity, declared, "This is
our new business." It was the IBM 8088 dual floppy drive Personal
Computer (PC). I thought, "Mainframes are our business.” My brother, who
had been one of IBM’s top sales people said, "This will never replace
the IBM Selectric typewriter."
This was in the summer of 1981.Within three years; PC hardware was the
focus of IBM. The end of 1984, my brother’s sales division had closed
because no one was buying Selectric typewriters. What we learn from this
is that no matter what administration software or Administrator
you select- they might be “obsolete” in the next few years. But waiting
is a dummy decision.
Consumer-directed Health Plans (CDHPs) are the latest in a wave of
changes that impact the healthcare industry. These new health plans are
designed to increase the knowledge and choices that consumers have in
purchasing services, including purchasing services from one of several
types of spending accounts. The account that has generated the most
interest is the health reimbursement account (HRA). These plans allow
employer-funded account money that is not consumed to be rolled over
year to year.
I think and hope that the facts and stories stated above will make you
change your mind and you would think about acting now (implementing
HSAs/ HRAs), before is not too late.
The answers to the remaining three questions (about easy-to-follow steps
to evaluate Providers and Vendors HSAs/HRAs, where to find a good HDHP
and where can you find a good/ trustee custodians ) will be addressed in
Series #2 of this article.
HSA for Dummies - Part
2 >>
1 Steve Brown, April 2004, Employee
Benefit Advisor, “ HSA software ads admin support to Client Appeal.”
2 HRCG has available at no cost or obligation a
comprehensive listing of software and consulting firms
providing advanced technology systems for benefits enrollment,
communication and administration. Please request this list by calling
Mr. Thurston at (801) 765-4417, email hrconsultinggroup@msn.com, website
www.hrconsultinggroup.com or writing: HRCG, Inc., 1202 E. Dover,
Suite 201, Provo, UT 84604.